Any help would be greatly appreciated. Sorry this didn’t help. Posted on Jan 02, Tell us some more! HP support took control of my computer via the internet and tried removing the drivers, I believe, and they reinstalled when the computer restarted. In reply to Eternalflow’s post on August 20,

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Code 10 Posted by Marisol on Feb 04, Add Your Answer Rs for a great answer: You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Helpful 0 Not Helpful Flag. In case your laptop has a custom faceplate, then there is another difficulty.

If not, then the DVD part of the optical system went bad. Thank you very much Michael, I will give it a shot and let you know how it works out. Try a diffrent brand and check if it works. Instant Repair Help over the Phone 6ya. Posted on Jan 02, There are some registry entries that the troubleshooter does not fix and those “might” be the cause.


Manually try this fix if the Fixit did not work http: Did this solve your problem? Try uninstalling the device and re-installing it, this should clear it up.

Hi there, Save hours of searching online or wasting money on unnecessary repairs l623m talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Please use the Microsoft fix it tool to fix the registry vaules it will resolve your issue. Did you complete the troubleshooter for the drive that still does not work? Any help would be greatly appreciated.

Ask a Question Ddvw answered in minutes!


The max point reward for answering a question is This did nothing to help the problem. I have windows ,632m, on an Acer Aspire z and I am thinking that a windows update caused this, can Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered.

Thanks for your feedback, it helps us improve the site. I was having the exact same problem as you.


TSSTcorp CD/DVDW TS-L632M ATA Device Drivers

So it is not unusual for 1 or 2 parts to not function while the others do so properly. The email address entered is already associated to an account. C a month ago after a windows update, it totally disappeared from the system. Posted by Marisol on Feb 04, Be sure to ask for specific keys involved as well as the settings.

TSSTCORP CD/DVDW TS-L632M resources, firmwares and drivers

HP 10 running Android 4. Dangerous advice, unless you did something different from what you described. Posted on Sep 26, Also you might want to seek out an updated driver. Anyway, I appreciate the advice, I will keep looking for a solution and td post when I find one.